MyVanilla Phone Numbers and Emails

Toll-Free Number:

  • (855) 686-9513


  • (833) 774-8223
    Privacy Inquiries

MyVanilla Emails:

Privacy Inquiries
Privacy Inquiries

MyVanilla Contact Information

MyVanilla Website:

MyVanilla Help Center:

Corporate Office Address:

Interactive Communications International, Inc.
PO Box 826
Fortson, Georgia 31808
United States

Other Info (opening hours):

Privacy Inquiries

250 Williams Street NW, 5th Floor,

Atlanta, GA 30303.

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MyVanilla Rating Based on 357 Reviews

Rating details

more details
Customer service
Value for money

Rating stats

Rating trend

Summary of MyVanilla Customer Service Calls

04:30 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyVanilla Customer Service?

Cards Question:

  • “Lost card”
  • “Card not working”
  • “Problem with card”

Account Question:

  • “Switched accounts and didn't receive my money”
  • “To see if my account is active”
  • “Need my account number”

Activation/ Cancellation Question:

  • “Activate card”
  • “It's not letting me activated”
  • “I can't activate my card”

Request for Information Question:

  • “Need to talk with someone”
  • “I need help with a gift card”
  • “Dont remember login”

Payments and Charges Question:

  • “Fraudulent charges”
  • “To see if a transaction has been reviewed from ebay”
  • “Transaction”

Shipping and Delivery Question:

  • “No puedo configurar mi tarjeta prepagada”
  • “Have not recieved my card”
  • “Where is new card”

Refund Question:

  • “Calling for my refund”
  • “Refunds”
  • “Waiting for refund”

Product/ Service Question:

  • “Damaged card”
  • “Visa not working”
  • “Withdrawals”

Return/ Replace Question:

  • “A replacement card”
  • “Need a replacement card”
  • “To replace stay healthy card”

Staff Question:

  • “Customer service”
  • “Wont let me call customer service and online it wont activae”
  • “Check if I'm eligible for service”

Website/ Application Question:

  • “I would love if I could do the application over the pjone”
  • “Website will not allow me to activate my card I need the money off of it”
  • “Your *** website won't let me activate”

Employment Question:

  • “Need to k now if i can put a payroll on a temp card”

Other Question:

  • “Money”
  • “Disputr”
  • “General pirpose”


Top MyVanilla Services

Customer Care, Card Activation, Prepaid Card Activation

Top MyVanilla Products

Prepaid Card, Prepaid Card, Debit Card

MyVanilla Pros and Cons

Pros: Reloadable, Lie to you, Sham, Only card i had that i was using, It can be convenient

Cons: Customer service, Horrible services, This company is like a fraud, Cant activate these cards, Bad card

Related Companies

InComm, Vanilla Gift, OneVanilla, Vanilla Visa, Fastcard


Myvanilla is a company offering convenient card payments. Myvanilla can substitute any debit card of Visa or Master Card transactions. The head office of Myvanilla company is located in Fortson, Georgia. Along with Myvanilla, customers get email and phone notifications, direct free deposit, and easy top ups at selected retail locations. Myvanilla has its sales spots in a number of retail location including Walmart, Dollar General, Walgreens, Family Dollar, and 7 Eleven. Vanilla Gift offers easy and secure payment online and at bricks-and-mortar stores at no additional fees.

MyVanilla reviews and complaints

MyVanilla is ranked 46 out of 185 in Cards category

Area Served

USA, Asia

Payment Methods

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