Contact MyVanilla Customer Service
MyVanilla Phone Numbers and Emails
Toll-Free Number:
-
(855) 686-9513
Legal:
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(833) 774-8223Privacy Inquiries
MyVanilla Emails:
How to Contact MyVanilla Customer Service?
Most Popular Number:
| Total calls: 4 265 | Issues resolved: 145 | Last call: Nov 25, 2024 |
MyVanilla Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MyVanilla Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MyVanilla is 8556869513. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MyVanilla may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MyVanilla Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MyVanilla is 8556869513. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MyVanilla may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call MyVanilla mainly because of cards, account and request for information.
29% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact MyVanilla is privacy@incomm.com. 80% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
MyVanilla Website:
MyVanilla Help Center:
Corporate Office Address:
Other Info (opening hours):
Privacy Inquiries
250 Williams Street NW, 5th Floor,
Atlanta, GA 30303.
How Good is MyVanilla's Customer Service?
Summary of MyVanilla Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MyVanilla?
Cards Question:
- “I purshaced a vanilla card for 214.00 dollars n I got a payment pending since the 11/20 n I called where I sent the money they said the payment was declined on there end”
- “Wanted to ask how I could transfer money from a bank card to my van”
- “Card not working”
Account Question:
- “It says not letting me sign in”
- “They Blocked amazon”
- “Balance inquiry”
Request for Information Question:
- “Check my balance”
- “Checking on a refund”
- “Need to talk to some about myvanilla card”
Activation/ Cancellation Question:
- “I've tried every way there is to try to activate my card. But nothing has worked.”
- “Can't activate card”
- “I want you to activate and use my *** card that I just bought”
Payments and Charges Question:
- “Money missing on my card”
- “Payment not processing”
- “I am being shorted money. I am supposed to have $296 but it's coming out that I only have $5.08 when I spoke with someone they told me they did not see I had that kind of money but I have proof of It until you started to send me a lower amount”
Product/ Service Question:
- “Damaged/tampered card”
- “Connecting to my ebay”
- “Error code 100”
Refund Question:
- “Waiting for refund”
- “Refund”
- “I need my money back”
Shipping and Delivery Question:
- “Fidelity commications didn't receive any payment”
- “My money didn't get put on myvanilla Card”
- “Tracking 2000 d0llar vanilla gift card”
Return/ Replace Question:
- “A replacement card”
- “Change address”
- “Change pin”
Staff Question:
- “Customer service”
- “Wont let me call customer service and online it wont activae”
- “Check if I'm eligible for service”
Website/ Application Question:
- “I would love if I could do the application over the pjone”
- “Website will not allow me to activate my card I need the money off of it”
- “Your *** website won't let me activate”
Employment Question:
- “Need to k now if i can put a payroll on a temp card”
Other Question:
- “Need to register a zip address”
- “Your s***'s all *** up”
- “Activación de targeta”
Compare MyVanilla Customer Service To
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