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So if you see my attached pictures it is considered fraud to me when you are labeling your cards to say such things as in "RELOADABLE" . This is a DEBIT/ CREDIT ONLY CARD with 50cents transaction fees NO ATM ACCESS .

Unless you apply for a personal one . The whole reason why we purchased this card out of all the other visas we could have purchased that has no fees is because this card says reloadable on it and it tells you how you can just go online and reload it. Then when you do go online it says online pin no longer available.

But then when I got on the phone with customer service the girl explain to me how you can even reload this card at all or use it at ATMs or use it for anything as what the card says in the back of it you can only use it as debit or credit with $0.50 transactions fees REALLY I THINK THIS is sad that a company has to lie on their labeling to get people to buy their cards. I tell you what this is the last time I will buy anything from this company.

Product or Service Mentioned: Myvanilla Prepaid Card.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Oct 18, 2017.
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