MyVanilla
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
MyVanilla Overview
MyVanilla has 1.5 star rating based on 378 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend MyVanilla to a friend or colleague.
- Rating Distribution
Pros: Reloadable, Lie to you, It can be convenient.
Cons: Horrible services, This company is like a fraud, Customer service.
MyVanilla has 1.5 star rating based on 378 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend MyVanilla to a friend or colleague.
- Rating Distribution
Pros: Reloadable, Lie to you, It can be convenient.
Cons: Horrible services, This company is like a fraud, Customer service.Recent recommendations regarding this business are as follows: "NEVER BUY VANILLA CARD", "Oh yes I would recommend the NL gift cards to customers in the future here we are and I see I have the receipt here $50 is to hear *** is off because of the way it is this is the one that has the date of the Tuesday which was the yeah", "Never buy a vanilla card", "Be patient because it’s almost impossible to get a customer service representative", "DO NOT DO BUSINESS, THERE ARE SO MANY OTHER OPTIONS".
Most users ask MyVanilla for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top MyVanilla Reviews
"Refund"
Waiting for a refund that is passed 10 days and am getting no where with it. The wait for a customer service person is way to long and it is more annoying to...
"Poor Customer Service"
I purchased my vanilla card back in 2019 to purchase items online as I did not want to use my actual banking info. Purchases made and then I misplaced my card....
Springfield, Georgia
I haven’t recieved my card by mail
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
I’m just waiting for the replacement card to be in my mailbox so I can actually use it for what I want to use it for.
- I like the debit card
- I like the debit card
Preferred solution: Full refund
User's recommendation: Oh yes I would recommend the NL gift cards to customers in the future here we are and I see I have the receipt here $50 is to hear *** is off because of the way it is this is the one that has the date of the Tuesday which was the yeah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My card isn't working
- Control my spending
- Lack of problem solving skills
Preferred solution: To activate my card
Card activation
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fidelity commications didn't receive any payment
Still waiting for My Vanilla to answer me
Preferred solution: Information if my bill was paid or not and I don't know if I lost any money because I can't get into my card account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Can't use my gift card
Poor Customer Service
- Convenient when needed
- Too many fees & theft of funds
Preferred solution: Full refund
User's recommendation: NEVER BUY VANILLA CARD
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The card i boughted wasn't activated and I need a refund
Not solved
- 4263
- Card not working
Preferred solution: New activated $500 vanilla gift card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My card was used without my authorization
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My vanilla card is on hold
Preferred solution: I would like my card to be activated I have shown proof of purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Stolen card
- Are helpful when you need to add funds
- Security
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unauthorized charges in the sum of $238
- Quick simple easy to use
- Easy for money to be taken
Preferred solution: Full refund
User's recommendation: Be wise with money and information and keep track
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To dispute a transaction
- Fraudelent
- Never answer or respond
- Unprofessional
Preferred solution: Full refund
User's recommendation: DO NOT DO BUSINESS, THERE ARE SO MANY OTHER OPTIONS
Ponce, Puerto Rico
My Vanilla debit card expire on May /23
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
I can find to load cars i bought
Preferred solution: Full refund
User's recommendation: I need my money back
If there were one less than the first star, that is the one I would choose
- No fees
Preferred solution: Full refund
User's recommendation: Never buy a vanilla card
Brands Related to MyVanilla
Vanilla Gift
“I was mistakenly threw my $20 vanilla card away and I never snap the back of the card to save on my...“
OneVanilla
“I bought OneVanilla visa debt card and the on the card is cancel I couldnt find the when I turn back of...“
Vanilla Visa
“I bought a $200.00 Vanilla Visa that never worked. I was told when I called that the card never...“
InComm
“Unable to use GC the label to remove for the code is not legible tried scratching and redeem code is...“
Companies Similar to MyVanilla
Green Dot Corporation
“I purchased 3 green dot scratch off cards from CVS from 3 different locations. 500,200,100. After I...“
Netspend
“When I fisrt started using netspend for my dd i was getting paid 2 days earlier. For the past couple of...“
American Express
“So I did get scammed out of my money thinking I had a buyer on Poshmark and they told me to use an...“
Vanilla Visa
“I bought a $200.00 Vanilla Visa that never worked. I was told when I called that the card never...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.