MyVanilla
MyVanilla Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyVanilla has 1.5 star rating based on 380 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend MyVanilla to a friend or colleague.
- Rating Distribution
Pros: Reloadable, Lie to you, It can be convenient.
Cons: Horrible services, This company is like a fraud, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyVanilla has 1.5 star rating based on 380 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend MyVanilla to a friend or colleague.
- Rating Distribution
Pros: Reloadable, Lie to you, It can be convenient.
Cons: Horrible services, This company is like a fraud, Customer service.Recent recommendations regarding this business are as follows: "NEVER BUY VANILLA CARD", "Oh yes I would recommend the NL gift cards to customers in the future here we are and I see I have the receipt here $50 is to hear *** is off because of the way it is this is the one that has the date of the Tuesday which was the yeah", "Never buy a vanilla card", "Be patient because it’s almost impossible to get a customer service representative", "DO NOT DO BUSINESS, THERE ARE SO MANY OTHER OPTIONS".
Most users ask MyVanilla for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top MyVanilla Reviews
"My Vanilla Visa debit card is blocked. Please send me another with the balance that it has."
The customer service its so terrible. No answer, and the virtual communication also is too bad!!! . Problem: I can't use the card. Resolution :Please send me...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Where is my money
I purchased a vanilla gift card tu send money tu my husband n jail like I always do with vanilla gifts cards but this time it took my money on the 11/20 n I called ecomdirect tdcj n they declined the payment n its still pending on yall end with vanilla how do I go by getting my money back
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
How do I get my money back
I purshaced a vanilla card for 214.00 dollars n I got a payment pending since the 11/20 n I called where I sent the money they said the payment was declined on there end
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
I've tried every way there is to try to activate my card. But nothing has worked.
Ive been trying two days to get my card activated. Still isnt activated.
All I want is to activate my card. They keep saying they are unable to activate this transaction at this time.
Then when I go online to the website, it comes up unable to do this transaction. All I want to do is activate my card how hard is that?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I am trying to activate my my vanilla...
I am trying to activate my my vanilla card.Nothing I try works.Please help thanks I have tried web site and tried calling nothing works
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Vanilla Visa debit card is blocked. Please send me another with the balance that it has.
The customer service its so terrible. No answer, and the virtual communication also is too bad!!! .
Problem: I can't use the card.
Resolution :Please send me another new with the balance.
- Buy on line and have an emergency money
- Sites to reload
- Id hackers possible price
Preferred solution: Another New with total refund.
Las Vegas, Nevada
My card not working
Loaded card to on online to get cash now my card is saying online purchase & it went from 100$ to 12cents
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fidelity commications didn't receive any payment
Still waiting for My Vanilla to answer me
I can't find out Fidelity was paid and they told me my debit card did not exist and my Gmail account wasn't correct
Preferred solution: Information if my bill was paid or not and I don't know if I lost any money because I can't get into my card account
Springfield, Georgia
I haven’t recieved my card by mail
I haven't received my card in the mail yet.and I need to know when will it come in the mailbox please
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
I’m just waiting for the replacement card to be in my mailbox so I can actually use it for what I want to use it for.
Im just waiting for my new replacement gift card in my mailbox so I can use it for what I want buy. My address is 2240 Golden Oak Ln.
space number 65 Merced, CA 95341 and the card was blocked from me using it why I have no idea. So I would really appreciate and I want to thank you for sending me out a new one which I will be receiving to from the vanella company.
- I like the debit card
- I like the debit card
Preferred solution: Full refund
User's recommendation: Oh yes I would recommend the NL gift cards to customers in the future here we are and I see I have the receipt here $50 is to hear *** is off because of the way it is this is the one that has the date of the Tuesday which was the yeah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My card isn't working
I made a purchase and now my card keeps getting declined .. I can load it all I want but can't use any of it . Can't get a hold of customer service or even go to the website bcuz as soon as I enter the card number it comes up as an error hss occured.
What the heck is going on with this card .
- Control my spending
- Lack of problem solving skills
Preferred solution: To activate my card
Card activation
Card never got activated and it was compromised so I can not use the card they told me to call back today
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Can't use my gift card
Can't use my gift card because it's a gift card and there is no address for it and it keeps say it don't match when I try to order something off line and with it being a gift card there is no address so I need to be able to use my gift card
Poor Customer Service
I purchased my vanilla card back in 2019 to purchase items online as I did not want to use my actual banking info. Purchases made and then I misplaced my card.
Fast forward 2023, I found my card and it had a balance but when I went to use it vanilla had taken the funds due to non use (theft if you ask me).
Then when I called customer service the rep was rude and did not allow you to talk nor did she want to help. NEVER BUY A VANILLA CARD BECAUSE THEY WILL STEAL YOUR MONEY
- Convenient when needed
- Too many fees & theft of funds
Preferred solution: Full refund
User's recommendation: NEVER BUY VANILLA CARD
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Vanilla card is lock
My card is not functioning my money is lock it keeps telling me invalid card Info/ lock my card need to be unlock please
Preferred solution: My card needs to be unlock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My card was used without my authorization
I have problems with mi gift card vanilla and no body help me I'm call costumer service and let and hold for more and one hour
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My vanilla card is on hold
i purchased a vanilla card worth 25$ and after I tried to activate it the status is on hold. I travelled for holidays to Ghana and Im trying to pay for something on my iTunes store
Preferred solution: I would like my card to be activated I have shown proof of purchase
About
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Myvanilla is a company offering convenient card payments. Myvanilla can substitute any debit card of Visa or Master Card transactions. The head office of Myvanilla company is located in Fortson, Georgia. Along with Myvanilla, customers get email and phone notifications, direct free deposit, and easy top ups at selected retail locations. Myvanilla has its sales spots in a number of retail location including Walmart, Dollar General, Walgreens, Family Dollar, and 7 Eleven. Vanilla Gift offers easy and secure payment online and at bricks-and-mortar stores at no additional fees.
MyVanilla is ranked 77 out of 201 in Cards category
USA, Asia
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Please unlock my card now